Marketing Assistant

Key Tasks and Responsibilities

• Support the Social Media and Online Content Manager to plan, draft, schedule and publish content across Glyndebourne’s social media platforms, ensuring alignment with brand voice and objectives.
• Create, edit, and proof-read original content for social media and other digital platforms, ensuring accuracy and consistency with style guidelines.
• Generate creative ideas for social media and website content that support audience growth and engagement.
• Monitor social media interactions and provide timely responses to engage audiences effectively.

• Manage content updates on Glyndebourne’s website using the Content Management System (CMS), ensuring timely and accurate publishing in line with brand standards and editorial guidelines.
• Maintain a prioritised list of content projects, ensuring alignment with audience development and marketing initiatives.
• Proactively suggest process improvements to streamline content management and publishing workflows.

• Assist the Marketing Officer in the planning, creation, and distribution of CRM email campaigns, ensuring alignment with brand messaging and audience engagement strategies.
• Monitor and report on email marketing performance, suggesting improvements based on data insights.

• Use tools such as Google Analytics to monitor website traffic and social media engagement, measuring content effectiveness and audience behaviour.
• Provide regular reports and insights on digital performance to inform future content and marketing strategies.
• Support the optimisation of digital content based on analysis of key metrics to ensure maximum user engagement and conversion.

• Manage digital content projects, ensuring all deliverables meet quality standards and are completed within set deadlines.
• Liaise with internal stakeholders to facilitate content updates and resolve any issues affecting the website or social platforms.
• Provide general support to the wider marketing team on broader initiatives and ad-hoc tasks as required, ensuring the overall success of campaigns and projects.

• Working with the Press team, monitor press coverage and PR activities, maintaining up-to-date records and tracking key mentions.
• Act as a liaison and chaperone for external press and media partners during events and performances.
• Provide administrative and logistical support for press-related events and visits.

• Assist in the planning and delivery of marketing and press events, ensuring they run smoothly and reflect Glyndebourne’s brand values.
• Provide hands-on support during live events, including setup, coordination, and guest management.

Knowledge, Skills and Experience 

• A degree or relevant qualification in marketing, communications, or a related field, or equivalent work experience.
• Strong writing, editing, and proofreading skills, with the ability to adapt content for digital platforms and ensure consistency with brand voice and style.
• An understanding of digital marketing principles, including SEO, social media strategies, and user experience (UX).
• Experience of analytics tools like Google Analytics to track and report performance.
• Experience with content management systems (such as WordPress) and an understanding of website optimisation and user experience.
• Proficiency in Adobe Creative Suite (Photoshop and InDesign), Figma or similar tools for visual content creation.
• Experience in using Meta Business Suite, for managing our social media platforms such as Facebook and Instagram).
• Excellent organisational skills with the ability to manage multiple projects and meet tight deadlines.
• Attention to detail and a proactive approach to identifying and solving problems.
• Strong interpersonal skills, able to work collaboratively with both internal teams and external partners.

• Familiarity with CRM systems and email marketing platforms.
• Previous experience in arts or charity marketing.
• A creative thinker with a passion for digital marketing and content development.
• Adaptable and flexible in managing multiple tasks, with a collaborative, team-oriented approach.
• Strong attention to detail and a willingness to learn and grow within the role.

Hours of Work

The contractual hours of work are 35 hours per week 9:30am – 5:30pm Monday – Friday with a one hour lunch break. Due to the nature of this role you may be required to work out of hours and weekends, especially during the Festival period (May – August)

Salary and Benefits

We can offer a salary of up to £24,000 per annum dependent on experience.

We offer 33 days (6.6 weeks) holiday inclusive of bank holidays per year.

We can offer a beautiful working environment and the opportunity to see world class opera. For those without their own transport we have a free minibus service to and from Lewes railway station.

We also offer:

• Free Pilates and Zumba classes, once a week
• Corporate Gym memberships
• An onsite Physiotherapist
• Subsidised electric car charging
• Cycle to Work scheme
• Subsidised dining at our onsite restaurants
• Free tea and coffee
• Discount at the Glyndebourne shop
• Free on-site parking
• Free minibus service to and from Lewes train station and Ringmer
• Discount at various highstreet retailers through the Glyndebourne benefits hub

How to Apply

Glyndebourne is an Equal Opportunities Employer and a Registered Charity. We promote equality, diversity and inclusion in our workplace and actively encourage applicants from all backgrounds to apply for vacancies, including ethnically diverse and disabled candidates, who are currently under-represented in our workforce.

To help us monitor the effectiveness of our commitment to diversity and inclusion and our supporting policies and procedures, we ask all job applicants to complete our anonymised and confidential Equal Opportunities monitoring form.

Please then apply by email, sending your CV and covering letter to recruitment@glyndebourne.com.

We ask that applications are received no later than Friday 17 January 2025, however we will be reviewing from early January onwards.

As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. If relevant to you, please inform us of this in your covering letter. If you have any questions in relation to this please contact a member of the HR team at recruitment@glyndebourne.com.

Glyndebourne commits to protecting your privacy. We will only use information about you in accordance with the Data Protection Act 2018 and other relevant legislation and regulations. Please see more information in our Company Privacy Notice on our website.