Database Administrator (Maternity Cover)

We use the Tessitura CRM database application to process ticketing, membership functions and all customer contacts. Your role will be responsible for supporting and developing this application throughout all areas of the business.

You will be involved in projects to support improvements and necessary technical and application upgrades of the Tessitura system. 

Key Tasks and Responsibilities

• Create and clarify functional requirements, system documentation, training materials, and change management documentation
• To use the report writer tools (Microsoft SQL, SSRS and Sybase Infomaker) in the system to fulfil any business requests and therefore support the needs of the business 
• To support departmental power users on specific development requirements and projects
• Participation in all key Tessitura projects advising from a position of knowledge in both technical and application functional areas
• To communicate at all levels within the organisation
• To provide occasional out-of-hours support as required

Knowledge, Skills and Experience

• Excellent working knowledge of database applications and specifically, the Tessitura application
• T-SQL development skills
• Working knowledge of Microsoft SQL query tools
• Good attention to detail
• Ability to problem solve / initiative
• Background in application functional areas gained from experience in ticketing and or membership operations
• Strong communication skills
• The ability to make reasoned judgements under pressure.

• Certification in Microsoft Database and or development tools
• Skills and experience in web development and website change projects

Salary and Benefits

We can offer a full time salary of £30,000 – £34,000 per annum, dependent on experience.

The hours of work are 35 per week, however requests for part-time working will be considered. Please indicate your preference when applying.

We offer 33 days (6.6 weeks) holiday inclusive of bank holidays, per annum, pro rata. 

We can offer a beautiful working environment, and the chance to see world-class opera.  For those without their own transport we have a free minibus service to and from Lewes railway station. 

We also offer : 

• Free Pilates and Zumba classes, once a week
• Corporate Gym memberships
• An onsite Physiotherapist
• Cost price electric car charging
• Cycle to Work scheme
• Subsidised dining at our onsite restaurants
• Free tea and coffee
• Discount at the Glyndebourne shop
• Free on-site parking
• Free minibus service to and from Lewes train station and Ringmer
• Discount at various highstreet retailers through the Glyndebourne benefits hub

How to Apply

Glyndebourne is an Equal Opportunities Employer and a Registered Charity. We promote equality, diversity and inclusion in our workplace and actively encourage applicants from all backgrounds to apply for vacancies, including ethnically diverse and disabled candidates, who are currently under-represented in our workforce.

To help us monitor the effectiveness of our commitment to diversity and inclusion and our supporting policies and procedures, we ask all job applicants to complete our anonymized and confidential Equal Opportunities monitoring form .

Please then apply by e-mail, sending your CV and covering letter to recruitment@glyndebourne.com 

Applications will be reviewed as they arrive.

As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. If relevant to you, please inform us of this in your covering letter. If you have any questions in relation to this or if you would like this advert sent to you in a larger or dyslexia friendly font then please contact a member of the HR team at recruitment@glyndebourne.com.