Live streaming FAQ

• Why does the stream keep pausing?
• Can I watch the opera on my iPad?
• Why can't I see the stream? There is just a blank space where the player should be.
• Can I watch in full screen?
• Can I comment on the stream?

Why does the stream keep pausing?
If the stream keeps pausing, buffering or stops altogether, your broadband speed may be too slow. The quality setting requires a minimum connection speed of 1Mbps.

You could try pausing and waiting for the buffer (the grey line in the play bar) to finish before resuming playback.

You can check your broadband speed here:
http://www.speedtest.net/

Can I watch the opera on my iPad?
Yes. The live stream used a Flash player, but the on demand version should work on iOS devices. Please make sure you have private browsing switched off.

Why can't I see the stream? There is just a blank space where the player should be

Try first to refresh your page.

If that doesn't resolve the issue for L'heure espagnole only we have an alternative player works for you. 

Can I watch in full screen?
Yes, just click the full-screen icon on the bottom right of the play bar.

Can I comment on the stream?
Comments are enabled on the production page at the bottom of your window.

You can

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