FAQ

How can I find out about returns?

For up-to-date notification by email you can join our Returns Club for free. During the Festival we will then send you notification of current availability.

What train do I catch and how do I get to Glyndebourne from Lewes by public transport? 

There is a free coach during the Festival that runs to and from Lewes Train Station to meet the designated train from London Victoria and is available for all of our visitors, not just those arriving by train. Departure times vary, please refer to the Schedule of Performances for the exact train time.

Coach tickets must be booked by the ticket purchaser via our online coach booking system. If booked online more than 24 hours in advance, the coach service is free of charge.  When boarding the coach, please show your email confirmation on your phone or bring a print-out of the reservation. If no reservation has been made, a charge of £5.00 will be payable on boarding the coach.

If you're arriving from stations other than London Victoria, please time your journey to be at Lewes Train Station before the coach leaves for Glyndebourne. For Glyndebourne Tour performances the coach leaves Lewes Station one hour before the start of scheduled performances. 

Later trains from London Victoria might allow enough time to travel to Glyndebourne but you'll have to arrange your own transport from Lewes station. There is a taxi rank at the station, but it can be busy.

What is the dress code?

Evening dress is customary for the Festival but not compulsory. Most men wear black tie. For Glyndebourne on Tour performances the dress code is smart casual.

What happens if it rains?

A marquee is available near the car park for picnics. The terraces on all levels of the opera house also provide cover. A limited number of picnic tables are available on a first come first served basis, on the Circle and Upper Circle levels but we advise you to bring your own picnic tables and chairs, if possible.

See map of Glyndebourne for locations.

How do I book a restaurant?

Call Leith's catering on 01273 812510 for more information.

Is there a cloakroom?

Yes, the cloakroom is at Stalls level and is open from two hours before the performance. 

Where is the Ebert Room/Jerwood Studio/Organ Room?

 The entrance to the Ebert Room is between the shop and the Long Bar.

The Jerwood Studio is at the back of the auditorium, near the stage door.

The Organ Room entrance is at Foyer Circle level on the red side of the auditorium, near the Box Office. It is open two hours before the performance for visitors, and after the performance starts for latecomers to view the performance on a TV monitor until they can be seated.

See map of Glyndebourne for locations.

My friends are stuck in a traffic jam, will you be delaying the performance?

 No. Unless we receive notification from the House Manager the performance will proceed as scheduled.

How do I become a Member?

 Membership of the Festival Society is currently fully subscribed. There are a limited number of other opportunities available which offer priority booking for Festival tickets.

See Associate Membership (the waiting list for Festival Society membership) and corporate opportunities.  

What time do the gardens open?

The Gardens are open from 3pm (2pm on Sundays) before Festival performances. For Glyndebourne on Tour performances they are open from two hours before curtain up. These are private gardens and are only for the use of ticket holders for the performance on the same day. We ask guests to respect the gardens and take litter home.

Can you recommend any hotels in the area?

See where to stay or contact our Information Office team who will be happy to provide you with a list of local hotels and B&B's. Email: info@glyndebourne.com

Where do I pick up my picnic?

The picnic collection point is located next to the car park. It is clearly signposted near the single storey Plashett Building. See map of Glyndebourne.

Can I reserve a picnic table on the Circle or Upper Circle terraces?

No. The number of tables is very limited and to make the system as fair as possible patrons will not have access to this area before 3pm (2pm on Sundays) during the Festival. Before Tour performances this area will be open from two hours before curtain up.

Because of the limited availability of tables, in the likelihood of bad weather we advise you to bring your own furniture.

Why is there a time limit?

Due to demand from other customers seats are reserved for a maximum of 20 minutes in order to allow you to complete your purchase. If the order has not been completed within this time, all seats will be removed from your basket.