We want to make your visit easier

Accessibility

Glyndebourne is committed to the very highest levels of customer service. If you have any specific access requirements prior to your Glyndebourne visit, please telephone Box Office and Customer service on +44 (0)1273 815000 and a member of our team will be happy to discuss the options available.

When booking your tickets please give the Box Office advance notice if:

You have access requirements and require a reserved parking space close to the auditorium

You wish to borrow a wheelchair

You wish to re-charge your electric car during a performance

Auditorium access

Please note that the Foyer Circle only is situated at ground level. We strongly recommend this area for anyone with a specific access requirement as stairs are unavoidable at all other levels

There are wheelchair spaces at Foyer Circle level only. Please inform Box Office and Customer service before purchasing seats if you require a wheelchair space

A person using a wheelchair who requires assistance must be accompanied by a companion. The price of a wheelchair space includes the companion

Glyndebourne has a number of wheelchairs which can be borrowed. Please book in advance by telephoning Box Office and Customer service

If you would require assistance in the event of an evacuation, please ensure you inform Box Office and Customer service prior to attending

If your access requirements change between booking tickets and attending please inform Box Office and Customer service

There are adapted lavatories situated on the Blue and Red side at Foyer Circle level, next to the Middle & Over Wallop and Nether Wallop restaurants and in the Plashett Building

Assistance dogs are welcome and can be taken into the auditorium.

Lift

There is a lift to all levels, but please note that wheelchair access to the auditorium is only available at Foyer Circle level.

Sound enhancement

The auditorium is equipped with a sound enhancement system. Receivers may be borrowed on request from the House Manager's office, which is situated at the Set Down point.

Restaurant access

Wheelchair access is possible in all restaurants. Mildmay is the most accessible restaurant for wheelchair users and those with mobility issues. If you require wheelchair assistance, especially to Middle and Over Wallop, please inform Leith's when making your reservation. 

Driving to Glyndebourne

Glyndebourne has a limited number of parking spaces available for anyone with specific access requirements. All spaces must be reserved in advance by telephoning Box Office and Customer Service on +44(0)1273 815000

Customers may leave guests with specific access requirements at the Set down point before proceeding to the car park

We have a Coach Park in the Wild Garden, adjacent to the main lawn (clearly sign-posted from the road). Visitors are being asked to use this area when being dropped off/collected by taxi, bus or any other vehicle, thus reducing congestion at the set-down point, which is reserved primarily for the convenience of those visitors with access requirements.

Why is there a time limit?

Due to demand from other customers seats are reserved for a maximum of 20 minutes in order to allow you to complete your purchase. If the order has not been completed within this time, all seats will be removed from your basket.